Quality Receptionist
On-site training, conducted directly at your hotel for your team (maximum 10 participants).
€650.00
Two days of full-immersion, on-campus training for your team (maximum 10 participants).
Main Topics:
A genuine sense of welcoming
Service cycle
Verbal and non verbal communication
Pro-active listening
Selling the hotel image
Front Desk SOP's
How to deal with complaints
Role Playing Activities
A personalized approach ensures the training is tailored to your hotel's specific needs and operational environment.
🎯 What We Offer
📖 Included: Training materials
📜 Certification: Certificate of participation
👨🏫 Instructor: Danilo Di Pasquale (Suite24 Manager)
⏰ Duration: 2 training days, 7 hours each
📅 Schedule: You choose the dates, and we’ll adapt accordingly
👥 Participants: Up to 10 people
🏨 Location: At your company—we come to you!
💰 Cost: € 650.00 (total for 10 participants)
Accommodation and travel expenses are not included
🔎 Want to learn more?
📞 +39 342 8002155 | +39 347 4172106
📧 danilo@suite24.it